New online shop now live!

Cookie Policy

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work or to work more efficiently, as well as to provide information to the owners of the site. Cookies can also be used to remember the choices you make on the website, like your preferred language or shopping preferences. Many websites also use cookies to gather anonymous information about how users browse the site to help make informed improvements.

Which cookies do we use?

We use both session cookies and persistent cookies on our website. Session cookies are temporary cookies that are erased when you close your browser, while persistent cookies remain on your device for a set period of time or until you delete them.

We use analytics cookies to collect anonymous information about how visitors use our website, such as which pages are visited most often and how long visitors spend on each page. This information is used to improve our website and to provide a better user experience.

Cookies set for website analytics include:

Cookie Name

Purpose

Expiration

_ga

Used to distinguish visitor sessions. The data collected includes anonymised information and does not personally identify individual users.

2 years

_gid_*

Used to persist session state. This cookie does not store personally identifiable information.

2 years

Our website may also make use of functional cookies, these ensure all features and functions work properly and do not collect visitor information or activity:

Cookie Name

Purpose

Expiration

cc_cookie

Used to store your cookie consent preferences.

6 months

XSRF-TOKEN

Prevents Cross-Site Request Forgery (CSRF) attacks. It helps enhance security by ensuring that each request made to the server is accompanied by a unique token, validating that the source of the request is legitimate and not from a malicious entity.

Current session

__cf_bm

Set by Cloudflare and helps manage incoming traffic by distinguishing legitimate users from potential bots, enhancing security and performance on the website. This cookie is used to apply security settings on a per-client basis and does not track individual users across different websites.

Current session

__cflb

Set by Cloudflare and used for load balancing. This cookie ensures that, during the same session, subsequent requests from a user are directed to the same server, maintaining session persistence.

Current session

hmt_id

Used by hCaptcha for strictly necessary anonymous service-related statistics, and for other technical purposes like assisting in accessibility support.

Current session

How to manage cookies

You may use the Manage Cookies button in the footer of this website to opt-out of optional cookies.

If you wish to restrict or block cookies on our website, you can do so through your browser settings. However, please note that disabling cookies may affect the functionality of our website. You can opt-out of Google Analytics cookies by downloading and installing the Google Analytics Opt-out Browser Add-on for your web browser.

Privacy Assurance

Your privacy is our top priority. We use cookies to enhance your browsing experience, improve website functionality, and ensure the security of our services. All data gathered through cookies is anonymised and used solely for improving our website's performance and your user experience. We are committed to protecting your privacy and complying with all relevant data protection regulations. If you have any concerns or questions about our use of cookies, please do not hesitate to contact us. For more privacy information please review our Privacy Policy.

Updates to this policy

We may update this Cookies Policy from time to time. We encourage you to review this page periodically for any changes. Your continued use of our website after any changes to this Cookies Policy will constitute your acceptance of such changes.

If you have any questions about our Cookies Policy, please contact us.

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Balmoral Castle is seen from a distance, surrounded by lush green fields and dense forests, framed by tree branches and moss-covered rocks in the foreground.