Restaurant Team Member

Job Title: Restaurant Team Member

Department: Visitor Enterprises

Location: Balmoral, Ballater, Aberdeenshire, AB35 5TB

Reporting to: Visitor Enterprise Manager, Operations Manager, F&B Manager and Head Chef

Start date: Early 2025

Balmoral Castle and Estate is the highland home of the His Majesty King Charles III and has been privately owned by the Royal Family since 1848. In the rural highland setting of Royal Deeside, Balmoral is a widely recognised destination, welcoming a high influx of national and international visitors all year round.

Our Restaurant is located in the Piper’s Hall building right in between the Shop and the Castle. We serve freshly prepared, locally sourced meals and baked goods, along with snacks, hot drinks, cold drinks and alcoholic drinks.

You will play a vital role in creating a positive experience for our customers by providing an excellent and high-quality service.

Key Responsibilities:

• Greet visitors warmly and provide a welcoming dining experience

• Assist customers with menu selections and answer questions about ingredients, special diets, or allergens

• Handle cash and card transactions efficiently and accurately

• Maintain cleanliness and the organisation of the restaurant

• Assist with restocking and setting up the restaurant for service

• Work collaboratively with team members or in various roles during busy periods if needed

• Comply with Balmoral Castle security, fire regulations and all health and safety legislation

Requirements:

• Ability to work in a fast-paced environment while maintaining attention to detail

• Flexible availability, including weekends and evenings

• Previous experience as a barista or in Hospitality is preferred but not essential, training will be given.

• Flexibility to work in the different departments of Visitor Enterprise, this may include the Gift Shop, Gate, Exhibitions and Restaurant

To apply, please email [email protected]